Skip to main contentSkip to select language
U.S. flag

An official website of the United States government

U.S. DEPARTMENT OF LABOR

Assistant Manager

Overrun I, LLC

Kill Devil Hills, NC

$22.00 per hour

Job Order Not Available

ACTIVE

Recruitment Information

Telephone Number to Apply:
+12526216350
Web address to Apply:
https://www.dairyqueen.com

Job Description

Full Time:
Yes
Number of Workers Requested:
2
Job Duties:
Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Customer’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Ensure that shift leads and crew are trained and fully knowledgeable on all systems and routines, product recipes, food safety practices and restaurant safety practices. Understand how to react to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor, accordingly, ensuring that cash control/security procedures are followed. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Customer visits. Ensure that Customer service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Customer. Manage open complaints to ensure follow up process is documented in the Tell Us About Us (TUAU) database. Understands the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager’s performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. See attached for expanded job duties. 3 month experience reqd/no education. 5 day(s) on the job training provided. See attached addendum for expanded job details.
Job Classification:
35-1012.00 - First-Line Supervisors of Food Preparation and Serving Workers

The job/industry classification and description includes general information on the position from ONET/OES and the North American Industry Classification System. Please review Job Duties and Job Order for more information.

Job Requirements

Experience Required:
Yes
Months of Experience Required:
3
Special Requirements:
Must be ServSafe certified. Lift/carry up to 50 pounds. Strong hospitality and customer service skills. Proficiency with computers and with Point of Sale systems. Have open availability and flexibility with schedule to ensure the operation of the business. Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Work around nuts and other allergens. Employer paid drug test is Random (post-employment), Post Accident
Number of Hours Per Week:
35
Work Schedule (Start/End time):
10:00 A.M. - 12:00 A.M.

Employer Information

Company Name:
Overrun I, LLC
Location:
Kill Devil Hills, NC 27948

Worksite

Address:
109 E. Ocean Bay Boulevard, Kill Devil Hills, NC 27948

Job Order Details

ETA Case Number:
H-400-25335-444926
Multiple Worksites:
No
Additional Wage Information:
Character limit: overtime is not guaranteed but if worked rate is paid at time and a half per hr above 40 hours per week
Date Posted:
12/12/2025
Piece Rate Offer
$0.00

Share