SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

8

Job Duties:

• Ensure all guests receive a Five Star/Five Diamond Experience • Embody and maintain the Brand DNA in all aspects of the resort experience • Proactively approaches and acknowledges all guests in a friendly, warm and welcoming manner in accordance with Greenbrier standards. • Escorts and offers chair and napkin assistance in the arrival and seating of the guest • Seamless execution of all service steps concerning the experience • Menu Presentation • Beverage presentation including a full articulate knowledge of all offerings and preparation methods • Placing beverage orders into the Point of Sale System • Serving beverage orders utilizing full club service • Taking food orders including a full articulate knowledge of all offerings and preparation methods • Placing food orders into the Point of Sale System • Delivery of bread and butter • Polishing and placing of appropriate silver and glassware • Firing appropriate course • Serving and articulating all courses including a full knowledge of all offerings and preparation methods • Clearing of all courses • Validates satisfaction throughout the meal • Taking dessert orders including a full articulate knowledge of all offerings and preparation methods • Make and serve coffee, tea, espresso, cappuccino, latte • Presenting checks and processing payments • Assist in the departure of the guest including a genuine farewell and invite the guest back • Completing all assigned side work to the standard operating procedure • Assisting the dining team with all aspects of the service script • Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards • Maintain a cleanly and organized side station • Effective and conscientious use of materials and effective and efficient use of time. • Because of the fluctuating demands of the Hotel’s operation, it may be necessary that each employee partner perform a multitude of different functions: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed. • Is familiar with pertinent ABC laws • Participate in all meetings as required – Pre-Shift, training sessions, etc. • Ensure proper supplies are on hand at all times in order to effectively service the guest

Job Classification:

35-3031.00 - Waiters and Waitresses

Job Requirements

Experience Required:

Yes

Months of Experience Required:

6

Special Requirements:

WAITER/WAITRESS AT FOUR OR FIVE STAR RESORT, PRIVATE CLUB, FINE DINING RESTAURANT OR EQUIVALENT HOSPITALITY EMPLOYMENT. SUCCESSFUL COMPLETION OF PRE-EMPLOYMENT DRUG TESTING REQUIRED; DRUG TEST MAY INCLUDE HAIR FOLLICLE TESTING

Number of Hours Per Week:

35

Work Schedule (Start/End time):

7:00 A.M. - 10:00 P.M.

Employer Information

Company Name:

THE GREENBRIER HOTEL CORP

Location:

WHITE SULPHUR SPRINGS, WV 24986

Worksite

Address:

101 MAIN STREET WEST, WHITE SULPHUR SPRINGS, WV 24986

Job Order Details

ETA Case Number:

H-400-25360-511447

Multiple Worksites:

No

Additional Wage Information:

Please see addendum

Date Posted:

1/5/2026

Piece Rate Offer

$0.00

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