SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

20

Job Duties:

Will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing concierge duties. • Greet guests with a smile and answer their questions as required. • Responsible for checking guests in and out of the Hotel. • Issues room keys, information about the resort and restaurant and our facilities • Works in conjunction with the bell staff to assist guests to their rooms. • Answers various questions from guests. • Arranges transportation for guests. • Computes bills, collects payment and makes change for guests. • Makes coffee in the morning for guests. • Runs various reports on the computer for management. • Count and verify cash, shift activity, keys etc. • Complete shift audits as required. • Check all unresolved departures. • Review service requests for arrivals. • Ensure front desk is stocked with any item’s guests may require before housekeeping leaves for the day. • Complete in-house bucket check. • Complete welcome calls. • Clean and tidy front desk area. • Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. • Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. • Take and record telephone, e-mail, or written message for staff members. • Provide information to staff and/or clients about special activities. • Observe and report any security issues to the Resort management. • Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence. Shifts: 7 am to 3 pm; 3 pm to 11 pm; 11 pm to 7 am.

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

No

Special Requirements:

Must work weekends, evening, days, statutory holidays and occasional night shifts.

Number of Hours Per Week:

35

Work Schedule (Start/End time):

7:00 A.M. - 3:00 P.M.

Employer Information

Company Name:

By The Sea Resorts, Inc.

Location:

Panama City Beach, FL 32413

Worksite

Address:

Sugar Sands By The Sea, Panama City Beach, FL 32413

Job Order Details

ETA Case Number:

H-400-24002-602615

Multiple Worksites:

Yes

Date Posted:

2/15/2024

Piece Rate Offer

$0.00

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