SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

15

Job Duties:

Greets and initiates conversation with guests. Takes initiative to answer guest questions and/or resolve guest complaints. Uses sales techniques to upsell and add-on to transactions. Handles cash and credit card transactions accurately and proficiently. Operates a point of sale and/or scans tickets. Maintains cleanliness and safety of rides, ropes course, ticket center and surrounding work areas. Ensures guests are the appropriate height, weight and age to participate. Enforces restrictions and recommendations to ensure safe operation of the attraction. Participates in daily inspections and completes checklists on all equipment, elements of the ropes course and rides. Assists guests, as trained, with loading and exiting the attraction, particularly small children and guests with disabilities. Ensures guests are correctly secured by pulling down on safety bars, buckling seat belts, and/or securing harnesses prior to placing the ride in motion. Knows and understands the RCI Adventure Products operator’s manual. Uses proper terminology for all elements and sections of the ropes course. For example, Sky Trail, Sky Rail, Sky Tykes, Quick Flight, Emergency Take Down Kit (ETK), Redundant Slide Assembly (RSA). Follows Standard Operating Procedures at all times. Explains safety and evacuation procedures to guests when necessary. Inspects attractions for wear and tear; reports findings to Manager on Duty. Keeps eyes on the ride at all times when it is in motion or on guests at the ropes course. Removes disorderly or sick guests from the ride. Follows all SMOWI handbook policies. Other duties, as assigned.

Job Classification:

39-3091.00 - Amusement and Recreation Attendants

Job Requirements

Experience Required:

No

Special Requirements:

Must be customer service oriented. Must have a positive attitude and high energy level. Able to multi-task and maintain composure in pressure situations. Able to be punctual and maintain regular attendance. Able to work evenings, weekends, and holidays. Able to climb. Able to sit or stand for up to 12 - 15 hours. Able to operate a two-way radio. Able to lift up to 30 pounds. Able to bend, twist, push, pull, stoop and reach. Able to maintain personal hygiene standards. Able to get along with coworkers, work cooperatively and resolve conflicts. Able to work outdoors in all temperatures and conditions. Able to tolerate a fast paced work environment. Days and shifts may vary. Holidays, evening, and weekends required as needed. Employer is offering up to 20 hours of overtime per week as needed, but not guaranteed. Must be at least 18 years of age. Employer is providing paid on the job training. Employer reserves the right to pay a higher wage, rate, or bonus to any worker in their sole discretion based on skill, tenure, performance, and experience. Optional employer housing is available at a cost of $140/week.

Number of Hours Per Week:

35

Work Schedule (Start/End time):

8:00 A.M. - 1:00 A.M.

Employer Information

Trade Name/Doing Business As:

SMOWI

Company Name:

Smoky Mountain Observation Wheel Investors, LLC

Location:

Pigeon Forge, TN 37863

Worksite

Address:

131 The Island Drive, Pigeon Forge, TN 37863

Job Order Details

ETA Case Number:

H-400-26001-520725

Multiple Worksites:

No

Additional Wage Information:

Overtime will be paid at a rate of $21.68/hr for working greater than 40 hours in any given week.

Date Posted:

3/24/2026

Piece Rate Offer

$0.00

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