SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

9

Job Duties:

Duties: The role of the Guest Services is to Greet, register, and assign rooms to guests, support housekeeping or maintenance staff when guests report problems, issue room keys, escort instructions to bellhops, make and confirm reservations, keep records of room availability and guests' accounts, manually or using computers, post charges manually or by using computers, review accounts and charges with guests during the check-out process, record guest comments or complaints, referring customers to managers as necessary, compute bills, collect payments, and make change for guests, transmit and receive messages, using telephones or telephone text, answer inquiries pertaining to hotel services, guest registration utilizing a web-based property management system, and travel directions, or make recommendations regarding shopping, dining, or entertainment support housekeeping staff when rooms have been vacated and are ready for cleaning , clean and maintain lobby and common areas, such as restocking supplies and watering plants, prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies, date-stamp, sort, and rack incoming mail and messages. Must be able to stand and move for long periods of time. Must be able to speak and understand English, handle adversity with ease and diffuse issues that may arise with professionalism. Shifts of 8 hours. Days of week vary. Business is open 7 days a week

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

No

Special Requirements:

Must be able to stand and move for long periods of time. Must be able to speak and understand English, handle adversity with ease and diffuse issues that may arise with professionalism. Employees will work Mon-Sun, an average of 40 hours/wk. Must be able to work any 8-hour shift within the hours of 7:00 am to 4:00 pm or 3:00 pm to 12:00 am any day of the week. Days off rotate, shifts vary, weekends and holidays are required. This job requires continuous movement and regularly bending.

Number of Hours Per Week:

40

Work Schedule (Start/End time):

7:00 A.M. - 4:00 P.M.

Employer Information

Trade Name/Doing Business As:

Best Western Harbour Pointe Lakefront

Company Name:

Harbour Pointe Hospitality LLC

Location:

Kalamazoo, MI 49009

Worksite

Address:

797 N. State Street, St. Ignace, MI 49781

Job Order Details

ETA Case Number:

H-400-26001-522760

Multiple Worksites:

No

Additional Wage Information:

Raises and bonuses are available based on performance.

Date Posted:

4/8/2026

Piece Rate Offer

$0.00

Share