SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

5

Job Duties:

Make and confirm room reservations; greet, register, and assign rooms to guests through the use of a computer; issue room keys; answer guests questions; establish forms of payment and verify guest’s credit; maintain records of room availability and guest accounts; post charges for rooms; review accounts and charges with guests during checkout process; compute bills; collect payments, cash handling and making change for guests; answer telephone calls; transmit and receive messages; and contact proper staff to report and resolve guest problems. Make and confirm marina (boat slip) reservations; record in marina logbook; process appropriate payments for marina guest check-ins. Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions. Post charges, such as those for rooms, food, or telephone calls to rooms by using computers. Record guest comments or complaints, referring customers to managers as necessary. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Maintain lobby and surrounding common areas in a clean and orderly fashion, including restocking supplies and watering plants. Monitor guest refreshment and continental breakfast areas to ensure properly stocked at all times; replenish as needed. Alert appropriate staff when cooked breakfast items require replenishment. Adhere to all company policies and regulations, including company dress code.

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

Yes

Months of Experience Required:

6

Special Requirements:

NOTE: REGARDING F.A.5A-H, F.A.6A-6B: A TYPICAL WORK WEEK CONSISTS OF 36 HOURS PER WEEK, OR MORE (OVERTIME IS POSSIBLE, BUT NOT GUARANTEED), WITH MULTIPLE SHIFTS AVAILABLE. (NOTE: THE TOTAL NUMBER OF 168 HOURS PER WEEK INDICATED ABOVE IS MISLEADING, DUE TO THE ENTRY OF 24 HOURS FOR EACH DAY OF THE WEEK INTO THE FORM,) WHICH IS NECESSARY BECAUSE, WITH SHIFTS TYPICALLY LASTING 5 TO 8 HOURS, MULTIPLE SHIFTS AVAILABLE, AND VARIATIONS IN DAYS OFF, WORKERS MAY END UP WORKING ON ANY DAY OF THE WEEK AND THERE IS NO SPECIFIC DAY(S) WHEN A WORKER IS GUARANTEED NOT TO WORK. THE FRONT DESK IS OPEN 24 HOURS PER DAY. (THIS POSITION IS FOR 36 OR MORE (36+) HOURS PER WEEK AS INDICATED IN THE JOB ORDER). SHIFTSAVAILABLE/ASSIGNED: SHIFTS ARE TYPICALLY: 7 AM TO 3 PM; 8 AM TO 1 PM; 1 PM TO 8 PM; 3 PM TO 11 PM; 11 PM TO 7 AM. SHIFTS ARE ROTATING. WORK SCHEDULE CAN VARY AND CAN INCLUDE WEEKEND AND HOLIDAY HOURS. WORK MAY BE PERFORMED ON ANY DAY OF THE WEEK FROM MONDAY TO SUNDAY AND CAN INCLUDE WEEKEND AND HOLIDAY HOURS. 6 MONTHS EXPERIENCE AS HOTEL/MOTEL OR RESORT FRONT DESK CLERK OR RELATED HOTEL POSITION. ROTATING SHIFTS: 7 AM TO 3 PM; 8 AM TO 1 PM; 1 PM TO 8 PM; 3 PM TO 11 PM; 11 PM TO 7 AM. WORK SCHEDULE CAN VARY AND DOES INCLUDE EVENINGS, OVERNIGHTS, WEEKEND AND HOLIDAY HOURS. (1 TO 2 DAYS OFF; VARIES)

Number of Hours Per Week:

168

Work Schedule (Start/End time):

7:00 A.M. - 3:00 P.M.

Employer Information

Trade Name/Doing Business As:

BROWN'S WHARF INN

Company Name:

BROWN BROS INC

Location:

Boothbay Harbor, ME 04538

Worksite

Address:

121 Atlantic Ave, Boothbay Harbor, ME 04538

Job Order Details

ETA Case Number:

H-400-26001-526418

Multiple Worksites:

No

Additional Wage Information:

Possibility of overtime but not guaranteed at a rate from $26.24 to 27.78.

Date Posted:

3/11/2026

Piece Rate Offer

$0.00

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