SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

16

Job Duties:

Greet, register, assign rooms, and issue room keys to incoming guests during check-in process. Manage guest bookings and make, cancel, and change reservations. Maintain current information and answer inquiries pertaining to hotel services, guest registration, and travel directions. Assist with transporting luggage to guest rooms. Review daily and prospective business; anticipate and work with the manager to address guest and business needs. Coordinate communication between departments to fulfill guest needs. Monitor the hotel front entrance and help resolve any congested situations. Review communication logs to answer guest requests are resolved timely. Monitor, verify and bill no-shows. Resolve over bookings, incorrect payments, billing disputes, and other guest-related concerns. Coordinate with housekeeping to ensure room readiness and cleanliness. Review requests for late check-out. Maintain cleanliness, sanitation, and organization of assigned work areas. Log and provide assistance with guest reports of lost/stolen articles. Use computer software to manage internal tasks and guest communications.

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

No

Special Requirements:

Fluent English skills. Must be able to lift and carry weight sufficient to move equipment and material necessary to complete assigned tasks. Use of computer. 40 hours per week, 5 days per week. Schedule may vary and can include evenings, weekends, or holidays, as needed. Employer will rely on workers own representations and observations of worker to assess if worker meets the lifting, standing, and other physical ability requirements stated here. May be assigned to perform duties at any of five properties located within walking distance of each other on the island of Nantucket, Massachusetts.

Number of Hours Per Week:

40

Work Schedule (Start/End time):

9:00 A.M. - 6:00 P.M.

Employer Information

Trade Name/Doing Business As:

Collared Martin Hospitality

Company Name:

29 Center Street Manager

Location:

Boston, MA 02116

Worksite

Address:

29 Centre Street, Nantucket, MA 02554

Job Order Details

ETA Case Number:

H-400-26002-530190

Multiple Worksites:

Yes

Date Posted:

1/21/2026

Piece Rate Offer

$0.00

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