SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

6

Job Duties:

Checks guests into hotel rooms, acts as a resort ambassador with each guest, completes operations at the front desk, and maintains Grand Traverse Resort & Spa guest service standards and operational procedures; Welcome/bid farewell to guests; Check in/Check out guests; Maintain guest accounts; Be knowledgeable of all resort activities; Anticipate guest concerns/problems and deal with them before they become complaints; Handle complaints with empathy and courtesy; Handle all incoming telephone calls, paging system and guest messages; Follow all safety and emergency policies and procedures; Maintain par stock of office supplies/ordering when necessary; Clean and maintain work area; Assist with PBX (phone) duties as needed; Must understand and abide by environmental practices of the resort.

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

No

Special Requirements:

must be able to stand for long periods of time and lift up to 25lbs The specific days and hours of work will vary depending on scheduling and the level of business at the resort but will generally be 5 days per week. This position will generally work one of the following shifts: 7am-3pm; 3pm-11pm; 11pm-7am. The business is open 7 days per week and weekend and holiday work will be required.

Number of Hours Per Week:

40

Work Schedule (Start/End time):

7:00 A.M. - 3:00 P.M.

Employer Information

Company Name:

GRAND TRAVERSE RESORT AND SPA, LLC

Location:

Acme, MI 49610

Worksite

Address:

100 Grand Traverse Village Blvd, Acme, MI 49610

Job Order Details

ETA Case Number:

H-400-22001-798109

Multiple Worksites:

No

Additional Wage Information:

Raises and bonuses available based on performance or length of service with the employer.

Date Posted:

1/5/2022

Piece Rate Offer

$0.00

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