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U.S. DEPARTMENT OF LABOR

Spa Specialist

The St. Regis Aspen Resort

Aspen, CO

$16.89-$20.00 per hour

INACTIVE

Recruitment Information

Telephone Number to Apply:
+17194862428
Email address to Apply:
Deb.Roberts@stregis.com

Job Description

Full Time:
Yes
Number of Workers Requested:
10
Job Duties:
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Anticipate guests' service needs. Schedule services for individuals and large groups using spa/salon reservations software system (e.g., Rio, SpaSoft). Call guests to confirm date, type, time, and preferences for scheduled services. Answer questions about services available in the spa/salon to assist individuals in selecting a service. Check in guests for appointments by looking up name and checking a box to indicate arrival using the appropriate software (e.g., Rio, SpaSoft). Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain and process guest payments for spa/salon services (e.g., cash, credit cards, gift certificates, master accounts, guest room accounts) using appropriate software (e.g., SpaSoft, Micros, Rio) and provide change as necessary. Other related duties.
Job Classification:
43-4171.00 - Receptionists and Information Clerks

The job/industry classification and description includes general information on the position from ONET/OES and the North American Industry Classification System. Please review Job Duties and Job Order for more information.

Job Requirements

Experience Required:
No
Special Requirements:
Must be able to Stand, sit, or walk for an extended period of time or for an entire work shift and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Pre-employment Criminal Background Check and Pre-employment Drug Test is required; Post-employment Drug Tests are administered only if reasonable suspicion present. Min. 35 hrs/week. Shifts: 8:00am-4:30pm; 11:00am-7:30pm. (5 rotating days including weekends).
Number of Hours Per Week:
35
Work Schedule (Start/End time):
8:00 A.M. - 4:30 P.M.

Employer Information

Trade Name/Doing Business As:
The St. Regis Aspen Resort
Company Name:
The Ritz-Carlton Hotel Company, L.L.C.
Location:
Aspen, CO 81611

Worksite

Address:
315 East Dean Street, Aspen, CO 81611

Job Order Details

ETA Case Number:
H-400-22200-361749
Multiple Worksites:
No
Additional Wage Information:
Eligible for multiple benefits.
Date Posted:
7/29/2022
Piece Rate Offer
$0.00

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