SeasonalJobs.dol.gov

Job Description

Full Time:

Yes

Number of Workers Requested:

10

Job Duties:

Duties: Actively listen and respond positively to guest questions, concerns, and requests. Address guests' service needs in a professional, positive, and timely manner. Assist other employees to ensure proper coverage and prompt guest service. Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. Organize and coordinate check-in/pre-registration procedures for arriving groups. Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. Process all guest check-ins by confirming reservations in computer system. Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. Process all payment types such as room charges, cash, checks, debit, or credit. Verify and adjust billing for guests. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Other related duties. High School Degree or equivalent required. No experience required. Must be able to stand, sit, or walk for an extended period of time or for an entire work shift and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Pre-employment Criminal Background Check. Rate of Pay: $19.00 to $22.00/hr. O/T $28.50 to $33.00/hr. Eligible for multiple benefits including Life Insurance, TakeCare Wellness Program, Marriott Discounts, Discounted Seasonal Bus Passes, Free Meal Per Shift, Department of the Quarter Awards/Luncheons. For full list of benefits, please contact HR.

Job Classification:

43-4081.00 - Hotel, Motel, and Resort Desk Clerks

Job Requirements

Experience Required:

No

Special Requirements:

High School Degree or equivalent required. No experience required. Must be able to stand, sit, or walk for an extended period of time or for an entire work shift and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Pre-employment Criminal Background Check.

Number of Hours Per Week:

35

Work Schedule (Start/End time):

6:00 A.M. - 2:30 P.M.

Employer Information

Trade Name/Doing Business As:

The St. Regis Aspen Resort

Company Name:

The Ritz-Carlton Hotel Company, L.L.C.

Location:

Aspen, CO 81611

Worksite

Address:

315 East Dean Street, Aspen, CO 81611

Job Order Details

ETA Case Number:

H-400-24186-176049

Multiple Worksites:

No

Additional Wage Information:

See job duties

Date Posted:

7/10/2024

Piece Rate Offer

$0.00

Share