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Job Description

Full Time:

Yes

Number of Workers Requested:

5

Job Duties:

Responsible for monitoring who uses facility and ensures that the members/guests are registering and using facility properly; Responsible for cash/credit transactions during the purchase of food and merchandise; Check in members and guests upon entering the Spa; Monitor facility use (ensure everyone entering the health club should be here and services offered such as tennis, kids activities, aerobics and aquatic are paid for and in proper use); Daily requirements include regular checks of the physical condition/appearance of the Spa facilities, stocking, ordering, and daily cleaning; Dispense locker keys and towels; Report missing locker keys to assistant health club manager; Answer phones; take messages for people who are unavailable; Take reservations for court times, lessons, childrens activities, and various other activities; Print membership cards and/or schedule picture taking times; Be prepared at shift change to pass on important information that the person coming on may need to more effectively do their job; Attend monthly all staff meeting and monthly desk staff meeting; Know all safety procedures and how to act on them; Report immediately any equipment or other safety issues to the appropriate department or person in charge (i.e. Housekeeping, Security, Engineering, etc.); Continuously promote the Spa by obtaining potential client information and referring all inquiries to the membership department; Be knowledgeable about the Resort and Spa and surrounding area as well as the health club; Supply excellent, enthusiastic customer service to all clientele; Collection of membership fees and distribution to executive office on a daily basis; Sell retail, deli and Spa treatments (up sell); Good rapport with fellow employees and reflect positive attitude.

Job Classification:

39-3091.00 - Amusement and Recreation Attendants

Job Requirements

Experience Required:

No

Special Requirements:

Must be capable of lifting/pushing up to 25 lbs. Must be able to quickly move arms, hands, and fingers to grasp; manipulate, write, type, and assemble objects. The ability to walk; sit; stand for extended periods of time; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The ability to comprehend and follow directions while effectively handling stress and difficult situations/interactions while also remaining focused and professional. Organized with attention to detail. No experience req. Maintain professional appearance and uniform standards based upon the Resort policies and/or standards. The specific days and hours of work will vary depending on scheduling and business volume but will generally be 5 days per week, weekends and holidays are not guaranteed off. This position will work one of the following shifts, 8:00 am to 4:00 pm, 9:00 am to 6:00 pm, 11:00 am to 7:00 pm, or 1:00 pm to 9:00 pm. The business is open 7 days per week, 365 days per year including weekends and holidays. Modifications to the employees schedule may be made based upon business needs and volume. Advanced notice of this need may not always be possible, but all attempts will be made to communicate these changes as soon as possible.

Number of Hours Per Week:

40

Work Schedule (Start/End time):

8:00 A.M. - 4:00 P.M.

Employer Information

Company Name:

GRAND TRAVERSE RESORT AND SPA, LLC

Location:

Acme, MI 49610

Worksite

Address:

100 Grand Traverse Village Blvd, Acme, MI 49610

Job Order Details

ETA Case Number:

H-400-26001-524162

Multiple Worksites:

No

Additional Wage Information:

Raises and bonuses available based on performance or length of service with the employer.

Date Posted:

1/13/2026

Piece Rate Offer

$0.00

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